Wedding Flowers

Frequently Asked Questions

We love what you do, how do we recieve a proposal from you?


Firstly get in touch with us through our contact form or email hello@florenstudio.co.uk so we can check if your date is free. We will then send over a wedding questionnaire for you to fill in the details of our day. This is followed up with a face-to-face consultation or phone call so we can chat about the details. You will then send receive a bespoke proposal and style board. Find out more about our process here.




We are not local to the area for a face-to-face consultation, is that a problem?


No, not at all! We can organise a phone call to go through the details of your day. Most of our weddings are organised through email and over the phone and we can meet up face-to-face when and if you come to the area. If you are overseas we can also liase over Zoom or email.




How early can we/should we book our florist for our wedding?


We can take bookings up to a two years away from your date. We usually have couples book with us around 18-12 months before their wedding however we can work to a shorter time frame, as long as the date is free. We only take on a certain amount of work each weekday and weekend so if you love what we do we advise you book with us as soon as you can!




What flowers are available when we're getting married?


Have a read of our Wedding Flowers Seasonality Guide to see what is in season when you are getting married. To ensure you get the best flowers for your day it is advised to not be too restrictive with the flowers that you want. Most of our couples let us have free reign over the selection, as long as we stick to their colour scheme. This means you get the most stunning selection of seasonal flowers for your day.




We don't know what flowers to have, do we need to know?


Not at all! We suggest doing some research beforehand so you know the style and different types of flowers you like but we are here to help guide and advise you in the world of flowers. We find it best if you leave the overall choice of flowers to us as this will guarantee the best blooms for your day. Of course if you have favourite or sentimental blooms then we work to ensure these flowers are included in your designs.




Do you hire items?


Yes we do. We have a large range of vases, antique bottles, lanterns, urns, archways, milk churns, pedestal stands, candleholders and bronze candlesticks to hire.




Will you deliver our wedding flowers on the day?


Yes we will deliver all your wedding flowers the morning of your wedding, as well as setting up any large installations and table centers that you have. In your 6 week meeting we will finalise all the details of delivery. We can deliver items the day before but tend to keep the florals to the day so they are looking their best. We understand all venues have different ways of working so we respect times of entry on the day. For smaller weddings, where set up is not required, we do offer a collection service. We will package the flowers so they are all in water and they just need to be stored in a safe and cool place.




Do you do venue visits?


Yes we do. Once you have booked with us we can meet you at your venue to talk through the designs for your day. This tends to be most helpful if you have large installations or you are unsure of what areas to decorate and need some advice.




How do we book you for our day?


We would love to be part of your wedding day! Once you have received your proposal and you are happy to go ahead we will then ask for a 20% non-refundable deposit which is taken off the final total. Once the deposit is paid the proposal can always be changed and updated as nothing needs to be finalised until 4-6 weeks before your wedding.




What happens once we receive our proposal?


From the date you receive a proposal from us we will provisionally hold your wedding date for you for 21 days. After 21 days your date will be free to be booked by other couples. This doesn't mean that you can't book us after the 21 days, if we are available, but other couples will be able to book that day. If you know you want us on your wedding team but are not sure of the details just yet, we advise booking us for your day as we can sort through the final details at a later date.




Can we change our proposal once we have booked you?


Yes you can! Your initial proposal is often not the final one and it can be changed as much as need be. You can book us for your day even if you are not sure of numbers and designs. We ask for confirmation of designs in your final meeting which takes places 4-6 weeks before the day.




We want to book you for our day but we don't know what designs we want yet. Is that ok?


Yes of course! We understand that as couples book with us up to two years before their date, often the details are yet to be confirmed. If you revisit your venue and find you want to change the style of designs, number of table centerpieces etc then that's fine. You can contact us as much as you want up until your day, even if it's for some inspirtation!




What happens to the flowers the day after?


All of the flowers are yours to keep. If you rented any items from us, then we can either collect them from the venue or you can drop them back off to us. Large installations often need to be cleared down by us so we will be back the following day to dismantle them. We will sort through all these details in your final meeting.




Is there a minimum spend


Yes, we have a minimum spend on £1,000 for a wedding that needs to be set up on site (i.e archway design on site). If your wedding does not require any setting up, only dropping off of designs you will need to contact us for availability. We also offer collection from our shop in Topsham where there is no minimum spend. We will have the flowers ready for you bright and early the morning of your wedding. All designs will be packaged in water and will need to kept in a safe, cool place until needed. This is an ideal service if you are after bridal party flowers and simple table centerpieces.





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The Luxury Florist

Contact Us

11 Fore Street

Topsham

Devon

EX3 0HF

01392 680281

hello@florenstudio.co.uk

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