Frequently Asked Questions
We love what you do, how do we recieve a proposal from you?
Firstly get in touch with us through our contact form or email email@example.com so we can check if your date is free.
We are not local to the area for a face-to-face consultation, is that a problem?
No, not at all! We can organise a phone call to go through the details of your day. Most of our weddings are organised through email and over the phone and we can meet up face-to-face when and if you come to the area.
How early can we/should we book our florist for our wedding?
We can take bookings up to a two years away from your date. We usually have couples book with us around 18-12 months before their wedding however we can work to a shorter time frame, as long as the date is free.
What flowers are available when we're getting married?
Have a read of our Wedding Flowers Seasonality Guide to see what is in season when you are getting married.
We don't know what flowers to have, do we need to know?
Not at all! We suggest doing some research beforehand so you know the style and different types of flowers you like but we are here to help guide and advise you in the world of flowers.
Do you hire items?
Yes we do. We have a large range of vases, antique bottles, lanterns, urns, archways, milk churns, pedestal stands, candleholders and bronze candlesticks to hire.
Will you deliver our wedding flowers on the day?
Yes we will deliver all your wedding flowers the morning of your wedding, as well as setting up any large installations and table centers that you have. In your 6 week meeting we will finalise all the details of delivery. We can deliver items the day before but tend to keep the florals to the day so they are looking their best. We understand all venues have different ways of working so we respect times of entry on the day.
Do you do venue visits?
Yes we do. Once you have booked with us we can meet you at your venue to talk through the designs for your day. This tends to be most helpful if you have large installations or you are unsure of what areas to decorate and need some advice.
How do we book you for our day?
We would love to be part of your wedding day! Once you have received your proposal and you are happy to go ahead we will then ask for a 20% non-refundable deposit which is taken off the final total.
What happens once we receive our proposal?
From the date you receive a proposal from us we will provisionally hold your wedding date for you for 21 days. After 21 days your date will be free to be booked by other couples. This doesn't mean that you can't book us after the 21 days, if we are available, but other couples will be able to book that day.
Can we change our proposal once we have booked you?
Yes you can! Your initial proposal is often not the final one and it can be changed as much as need be. You can book us for your day even if you are not sure of numbers and designs. We ask for confirmation of designs in your final meeting which takes places 4-6 weeks before the day.
We want to book you for our day but we don't know what designs we want yet. Is that ok?
Yes of course! We understand that as couples book with us up to two years before their date, often the details are yet to be confirmed.
What happens to the flowers the day after?
All of the flowers are yours to keep. If you rented any items from us, then we can either collect them from the venue or you can drop them back off to us. Large installations often need to be cleared down by us so we will be back the following day to dismantle them.
Is there a minimum spend
Yes, we have a minimum spend on £1,000 for a wedding that needs to be set up on site (i.e archway design on site). If your wedding does not require any setting up, only dropping off of designs you will need to contact us for availability.